Learning catalogue
Welcome to the ParksCampus Learning Catalogue! Please browse the available courses, events, programs and other learning tools.
If you are new to ParksCampus, our Welcome Course is available to help you get acquainted to the system.
To view a complete record of the learning activities that you have completed, view your ParksCampus Learning Summary (only accessible on Parks Canada computers).
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Course
PC-COM110B
Putting Dialogic Interpretation into Practice
This training course hones interpreters’ skills with the dialogic interpretation (DI) technique so they may use it with confidence. In this workshop, participants practice their skills with their peers to progress and to identify areas for improvement in their DI programs and techniques. You will be redirected to Confluence.
Next session: | 1 more dates
Course
PC-COM101A
Quality Visitor Experience Training (QVE)
Quality Visitor Experience (QVE) training has been Parks Canada’s primary service training since 2009, having evolved from previous service oriented programs (Quality Visitor Service, Informal Visitor Contact, and Outstanding Visitor Experience). QVE provides a framework/opportunity for all staff to receive common messaging and practice skills to support visitor experience priorities and procedures. It is a very important tool for setting expectations for performance related to quality service delivery, communications, and safety protocols.
Date modified: 2025-09-17